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Terms & Conditions

Terms & Conditions



Please read the information contained here carefully before using our website.

1. GENERAL CONDITIONS

1.1. The buyer declares that he has read the basic features of the product, sales price, payment method, delivery and other preliminary information on the site and has given the necessary confirmation electronically.

1.2. By confirming the preliminary information electronically, the buyer confirms that, before the conclusion of the distance contracts, the buyer has received the address, the basic features of the ordered products, the Turkish Lira price of the products including taxes, payment and delivery information correctly and completely.

1.3. The product subject to the contract is delivered to the buyer or the person / organization at the address indicated in the preliminary information on the site, depending on the distance of the buyer's place of residence for each product, provided that it does not exceed the legal period of 30 days.

1.4. Shipping fee will be paid by the buyer. The seller cannot be held responsible for any problems that the cargo company may encounter during the delivery of the product to the buyer and for other reasons not caused by the seller, and the ordered product cannot be delivered to the buyer, regardless of its name and name.

1.5. The seller is responsible for delivering the contractual product in a sound, complete manner, with the qualifications specified in the order, with warranty documents and user manuals, if any.

1.6. The SELLER may supply different products / s at equal quality and price by informing the BUYER and obtaining its explicit approval before the contractual performance obligation expires.

1.7. If the SELLER fails to fulfill the contractual obligations in the event that the delivery of the products subject to the order becomes impossible, the SELLER notifies the Consumer before the expiry of the performance obligation arising from the contract and returns the total amount collected in cash and at once to the BUYER within 10 days.

1.8. For the delivery of the products, the preliminary information form must be confirmed electronically. If, for any reason, the product / s are not paid for or canceled in the bank records, the SELLER is relieved of the obligation to deliver the product.

1.9. After the delivery of the products, if the credit card belonging to the BUYER is used unfairly or unlawfully by unauthorized persons not due to the BUYER's fault, in case the related bank or financial institution does not pay the price of the products to the SELLER, the product will be delivered to the BUYER within 3 days. Must return it to the SELLER. In this case, the shipping costs belong to the BUYER. Otherwise, the BUYER accepts, declares and undertakes that the SELLER will apply any means in order to compensate him for the amount of the product with the interest.

1.10. If the SELLER cannot deliver the products subject to the contract within due time due to force majeure, adverse weather conditions that prevent delivery, interruption of transportation and other extraordinary circumstances, the SELLER will notify the BUYER. In this case, the BUYER may use one of the rights (i) to cancel the order, (ii) to replace the products subject to the contract with a precedent, and (iii) to postpone the delivery period until the force majeure situation is eliminated. If the BUYER cancels the order, the total amount paid will be paid to him in cash and in lump sum within 10 days. In the payments made by the BUYER by credit card, the amount of the products is returned to the relevant bank within 7 days after the order is canceled by the BUYER. Since the reflection of this amount to the BUYER accounts after the return of this amount to the bank is completely related to the bank transaction process, the BUYER will not be able to intervene in any way for possible delays and the amount returned by the SELLER to the credit card by the bank is the responsibility of the SELLER. knows and accepts that it is not.

In cases where the BUYER exercises his right of withdrawal or the product subject to the order cannot be supplied for various reasons or the Arbitration Committee decides to return the price to the Consumer, if the shopping is made by credit card and in installments, the credit card return procedure is as follows:

 

  In product returns, except for defective product returns, only the product price is reimbursed, and there is no refund of the shipping fee paid during the order. As a result of the product return, in cases where your order amount falls below the free shipping limit, the remaining balance will be deducted from the refund amount, based on the total cost of the return.

 

The bank can make the refund to the BUYER in installments and the number of installments in which the BUYER bought the product. After the SELLER pays the entire price of the product to the bank in one time, in case the installment expenses made from the Bank POS are returned to the BUYER's credit card, the requested refund amounts can be transferred to the bearer accounts by the Bank in installments, in order to prevent the parties involved in the matter from falling into disadvantage. The installment amounts paid by the BUYER until the cancellation of the sale, if the return date and the card cut-off date do not coincide